Thanks for purchasing our products at www.cacatus.com operated by Cacatus.
- They will not sell medicine on the website as this is prohibited by Omise.
- No selling of hazardous substances Type 3 and 4 (Dangerous substances e.g. DDT or any substances that can cause cancer.)
- No international shipping for food and supplementary products and sales of hazardous substances; rat spray
In order to be eligible for a refund, refund condition are
- Products are damaged or wrong.
- Products are out of stock.
- Except as considered by the company
After we receive your item, our team of professionals will inspect it and process your refund. The
money will be refunded to the original payment method you’ve used during the purchase. For
credit card payments it may take 5 to 10 business days for a refund to show up on your credit
If the product is damaged in any way, or you have initiated the return after 30 calendar days
have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support